How Our Solutions Work For Our Clients

How Our Solutions Work For Our ClientsLakeshore Logistics offers a range of solutions to help businesses of all sizes quickly achieve bottom-line results. Because our solutions are customized, each client realizes specific results. Here's a brief look at some of the ways we've helped our clients.

Client — National manufacturer with multiple distribution centers

Challenge — Transportation costs were exceeding forecast. Corporate transportation department needed assistance assessing the issues and developing solutions.

Our solution — Conducted a benchmark rate analysis of current core carrier pricing and an inbound and outbound route guide compliance audit. Assessed proper use of modal selection for outbound transportation.

Results — Analysis revealed the rates were aggressive within the marketplace. However, widespread route guide non-compliance increased quarterly costs by $150,000. Implemented internal management system for the corporate transportation department with monitoring and measurement tools to provide timely notice and costs of non-compliance.

Client — Major metropolitan Healthcare Systems with multiple hospital, ambulatory surgery and physician facilities

Challenge — Lab specimens, supplies, surgical instruments, and other items transported daily were not managed centrally. More than 25 external transportation providers as well as 13 internal drivers (health system owned) delivered to their facilities daily with no cost controls, or service measurements.

Our solution — Design, publish, and manage a network of over 1800 daily deliveries (stops) within the organization through the use of 3 external providers. Publish the scheduled pickup and delivery times for all personnel to simplify the movement of all items through the healthcare system.

Results — Shipping was streamlined and less burdensome for employees. Stat/On-Demand deliveries (most expensive) were reduced 22%. Internal drivers were reassigned with the healthcare system. Vehicle leases were terminated and transportation assets liquidated. Year one savings was in excess of 1 million dollars. Year 2-4 savings was $119,000.00-$650,000.00.

Client — Consumer packaged goods distributor with multiple divisions and distribution centers

Challenge — Transportation costs were rising as the velocity of customer orders increased and shipment weights decreased. Initial analysis indicated many of the client's divisions were shipping their products to the same consignee at the same time, causing a dramatic increase in LTL shipments.

Our solution — Modeled shipping patterns, which led to a pool distribution-location study. Developed RFP specifications and requirements for core and procured carriers, and implemented a new pool distribution program.

Results — Decreased the number of carriers and customer delivery locations per day. Reduced transportation costs 7.4% while decreasing average transit time from 4.1 to 2.2 days.

Client — Packaging manufacturer with multiple manufacturing and distribution centers

Challenge — Client's customer service department wanted to begin providing customers with estimated time of arrival (ETA) notices on all orders. It had no way to project the carrier transit time into the order cycle.

Our solution — Developed a service standard map and "look-up database" of client's customers detailing the transit time from the client's location to the customer location. Client's customer service could conveniently look up the service standard by each carrier and provide an accurate ETA.

Results — With quicker access to more comprehensive and accurate information, the client's customer service department reduced average call times by more than 10 seconds. Overall customer service satisfaction increased with fewer calls placed on hold.

Client — OEM of high end electrical components for the automotive industry

Challenge — International sourcing costs were rising significantly.

Our solution — A vendor management analysis of sourcing, consolidating and importing of OEM components.

Results — Revision of company purchasing (Incoterms) policies, increase in ocean container utilization, and increase in more direct to plant shipments.  Total landed cost of components reduced 1.4%, Transportation/Import cost reduction of 9% and shorter transit times.

Customer Testimonials